Katie Heard is Head of Research and Data Insights at Good Things Foundation. She is responsible for leading Good Things Foundation’s work on understanding the impact they are making: how many people we support, who we support, how we support them and the difference that is making.

Before working at Good things Foundation she worked in a wide range of organisations from Versus Arthritis, learndirect and Boots. She is passionate about understanding behaviour, bringing this understanding into the organisations that she works and using this to improve the lives of the target populations and the products and services on offer.

Providing equality of access for all is a driver of all her work and she is leading Good Things foundation on their journey to improve their evaluation work. Listening to underserved audiences and using this to help improve our products and services.