Event Timeslots (1)

16th July PM

The past 18-months have seen a dramatic acceleration to digital first primary care, with radical shifts to remote care by phone, video and automated platforms Added to this are new plans to collect GP data on an unprecedented scale under GPDPR. The digital future of primary care keynotes from the two most recent chairs of the RCGP will examine where next for digital future of primary care in the NHS.

13:50 - 13:55
Welcome from the chair
Andrea Downey - Senior Reporter, Digital Health

13:55 - 14:05
From zero to 1 million digital consults per month
Dame Clare Gerada - Medical Practitioner and Co-Chair, NHS Assembly

On a cold winters morning, ten years ago, just before the start of yet another hectic week I said to my partners, ‘wouldn’t it be great if we knew what was wrong with the patient before they walked in the door?’. For decades we have known that around 75% of patients seen by the GP could be seen by someone else – but to determine which 75% meant the GP had to see them all.

At the time there was massive investment in digital technology, mainly around wearables and data, all aiming to improve the monitoring of patients in the community and ensuring that we could identify problems before they got worse. All well and good. But little was being aimed at primary care; of reducing activity through better self-care or of directing patients away from the GP to other forms of care, such as the pharmacist or nurse.

Now more than 1.2 million are being done per month and the numbers are increasing each month. Digital consultations allows us to safely triage the patient to the right place, right time and with the right degree of urgency. This talk will give a personal perspective of this journey, the highlights and problems.

14:05 - 14:15
The future of digital first primary care
Dr Maureen Baker - Chair, PRSB and CMO, Healthily

Professor Maureen Baker (PRSB Chair and former chair RCGP) will share lessons learned from PRSB’s national consultation on digital transformation during the pandemic, the implications for digital first primary care and how to address the challenges going forward.

14:15 - 14:30

14:30 - 14:40

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